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USB REDIRECTOR TECHNICIAN EDITION PORTABLE HOW TO
USB REDIRECTOR TECHNICIAN EDITION PORTABLE PORTABLE
USB REDIRECTOR TECHNICIAN EDITION PORTABLE SOFTWARE

3G or public hotspots usually do not provide good enough connection. Please note that USB redirection over Internet requires a good cable Internet connection. On some routers, port forwarding can be referred to as Virtual Server or NAT (Network Address Translation) Basically, you need to forward connections coming at TCP port number 32038 to the same TCP port number on your computer.

USB REDIRECTOR TECHNICIAN EDITION PORTABLE HOW TO

This procedure is different for each router model, so please refer to the router manual or Google for instructions on how to do it. In this case port forwarding should be set up manually.

USB Redirector Technician Edition would normally do the port forwarding automatically, but sometimes it is not possible due to a lack of UPnP support in a router or other reasons. This will allow connections from Internet to pass through to your computer, as all routers block them by default. If you use USB Redirector Technician Edition to provide services over Internet, then customers will have to enter your public IP address into the Customer Module (see Step 3 above).Īdditionally, your router may require setting up a port forwarding.

Step 10: After you have finished servicing the device, you need to remove the customer connection by selecting it in the list and clicking Remove Connection button.

Step 8: Once the device is connected, its icon changes to an icon with green check mark.

Simply select the device in the list and click Connect button on the toolbar.

Step 7: To start servicing the device, you need to connect it to your computer.

Step 6: Please follow all the steps in this window.

Step 5: After the connection is established, USB Redirector will ask to plug a USB device.

Step 4: Once connection with a customer is established, it will be displayed in the program:.

If connecting over Internet, please refer the Redirecting Devices over Internet section below.

Step 3: Enter technician’s computer address.

Step 2: Start Customer Module on the customer’s computer and wait while it initializes.

Customer module is installed in the program’s directory.

Step 1: Transfer USB Redirector Customer Module to a customer via download, by e-mail or by any other means.

We can integrate your address into the program as well, so that customers do not have to enter it everytime they need to service their device. It is possible to order a customized Customer Module with your logo.

USB REDIRECTOR TECHNICIAN EDITION PORTABLE PORTABLE

Comes with a free customer module, an easy-to-use portable application that works on the customer’s side and redirects USB devices to technician. It can be used to service printes, mobile phones, 3G modems, embedded devices or any other USB devices that support servicing over USB cable. It can be used for flashing, programming or any other type of servicing. Thus, it does it in the most efficient way possible. This product was developed with the goal of remote servicing in mind.

Developed specifically for remote servicing.

There are several major features that differ USB Redirector Technician Edition from other USB redirection products.

It has a simple intuitive interface and does not require installation. The Customer Module helps people to redirect their USB devices to technician for servicing. It comes with a free Customer Module that can be distributed to your customers. The product must be installed on the technician’s computer. USB Redirector Technician Edition supports redirection of mobile phones, printers, 3G modems, embedded devices and virtually any other USB devices that can be serviced over USB cable. Redirected device looks like it was plugged directly into technician’s computer.

As the name suggests, it “redirects” USB devices from customer to the technician, thus allowing to do any kind of remote servicing.

USB REDIRECTOR TECHNICIAN EDITION PORTABLE SOFTWARE

USB Redirector Technician Edition software product is useful for professionals who provide remote USB device maintenance services, such as flashing, re-programming or other types of service.